[{"data":1,"prerenderedAt":135},["ShallowReactive",2],{"$falEfnc2vNg0S1PtDmjBm1v12cfZpcX0wsCbUPv9KU4g":3,"$fq6uAddFv1nJjZPvIaZf-mfsYxKq9NnloNizPAlQ8xYE":27},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":12,"remote":13,"employmentType":14,"department":16,"content_html":17,"content_text":18,"years":19,"createdAt":20,"updatedAtISO":21,"postedAtISO":22,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":23,"schema":24},"0b87566400cb5a4a87bd779efb1edfc87e5d9d942cab1402b36baa3a6d71abed","brand-creative-copywriter-at-frontify-9a5657967d","Brand Creative Copywriter","Frontify","https://logo.clearbit.com/frontify.com","All your assets in one place: Frontify combines guidelines, DAM & templates into a collaborative source of brand truth.","Software Development","London Area",false,[15],"Full-time","Marketing","\u003Cp>We're all about helping brands turn ideas into impact.\u003C/p>\u003Cbr>\u003Cp>Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers — including teams at Uber, Microsoft, Volkswagen, and Telefónica — to build engaging brands.\u003C/p>\u003Cbr>\u003Cp>With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we’re on the lookout for new team members to share our vision. If you’re ready for a brand-new adventure, keep reading!\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Your team\u003C/b>\u003C/p>\u003Cp>Your new team is a committed, collaborative, and innovative bunch. They’re designers, brand managers, content managers, and everyone who’s involved in the creative space – a group from more than seven different countries. They enjoy working together to create and evolve a well-loved product but always keep room for new ideas and approaches. Outside of work, they're a community of parents, gamers, bookworms, adrenaline junkies, and so much more. \u003C/p>\u003Cbr>\n\u003Cp>\u003Cstrong>Your mission\u003C/strong>\u003C/p>\n\u003Cp>As Frontify’s Brand Creative Copywriter you’ll help shape how our brand expresses its point of view across campaigns, social media, webinars, thought leadership, product launches, events, and brand storytelling. Sitting at the intersection of brand strategy, creative, content, product marketing, and social, you’ll turn company priorities into sharp, distinctive messaging that resonates with marketing and creative leaders.\u003C/p>\n\u003Cp>You’ll help define what Frontify believes, not just what Frontify says. By developing stronger messaging systems, creative platforms, and narratives, you’ll help our brand show up with greater consistency, clarity, and point of view. From shaping the idea to writing the work, you’ll create content that helps Frontify speak to marketers in ways that feel relevant, useful, and commercially meaningful.\u003C/p>\n\u003Cbr>\u003Ch2>Your responsibilities\u003C/h2>\n\u003Cp>● You'll help define and sharpen Frontify's point of view on brand orchestration, AI, governance, creative quality, and the future of brand management.\u003C/p>\n\u003Cp>● You'll translate strategic priorities into clear, ownable messaging that works across multiple channels and audiences.\u003C/p>\n\u003Cp>● You'll develop campaign narratives, social content, webinar storylines, launch messaging, event themes, editorial angles, and brand storytelling concepts.\u003C/p>\n\u003Cp>● You'll write the content that brings those ideas to life across key brand and marketing channels.\u003C/p>\n\u003Cp>● You'll build messaging systems, content pillars, social formats, and repeatable frameworks that help Frontify show up consistently over time.\u003C/p>\n\u003Cp>● You'll partner closely with Product Marketing, Sales, Partnerships, and our Creative Studio to shape ideas before execution.\u003C/p>\n\u003Cp>● You'll bring proactive thinking to the team through new perspectives, audience insights, competitive observations, and cultural relevance.\u003C/p>\n\u003Cp>● You'll help Frontify develop a more distinctive, confident brand voice and avoid generic B2B SaaS language.\u003C/p>\n\u003Cp>● You'll use AI thoughtfully as part of the creative and content workflow while maintaining strong human judgment, taste, and strategic control.\u003C/p>\n\u003Cbr>\u003Ch2>Your story\u003C/h2>\n\u003Cp>● You can work in a hybrid format where you’re able to work on-site in our London office twice a week, and then choose where works best for you for the rest of the week. \u003C/p>\n\u003Cp>● You have 6+ years of experience in B2B brand copywriting, creative strategy, messaging, content strategy, integrated marketing, or a related discipline.\u003C/p>\n\u003Cp>● You've developed brand messaging, campaign platforms, social concepts, webinar content, or thought leadership programs for complex audiences.\u003C/p>\n\u003Cp>● You understand marketers, brand leaders, and creative teams, along with the pressures they face in modern marketing organizations.\u003C/p>\n\u003Cp>● You can turn complex product, technology, and business concepts into simple, distinctive, audience-relevant language.\u003C/p>\n\u003Cp>● You're confident developing a point of view, not just responding to a brief.\u003C/p>\n\u003Cp>● You combine strategic thinking with hands-on execution and can move from creative idea to finished copy across multiple formats.\u003C/p>\n\u003Cp>● You bring strong social writing skills and know how to create content that resonates across modern B2B channels.\u003C/p>\n\u003Cp>● You have experience building messaging frameworks, content pillars, or repeatable creative systems.\u003C/p>\n\u003Cp>● You're curious about AI and understand that strong brand foundations, governance, and human judgment are essential to making it useful.\u003C/p>\n\u003Cp>● Experience in B2B SaaS, brand management, creative operations, or marketing technology is a plus.\u003C/p>\n\u003Cp>● Your friends would describe you as creative, thoughtful, curious, and proactive.\u003C/p>\n\u003Cbr>\n\u003Cp>We understand that every candidate’s experience is different. If you’re interested in this role but don’t tick all the boxes, we still encourage you to apply.\u003C/p>\n\u003Cp>\u003Cstrong>Why join us?\u003C/strong>\u003C/p>\n\u003Cp>- Thrive with the tools and support to shape your future at Frontify.\u003C/p>\n\u003Cp>- Be part of a product that connects brands and people with a human touch.\u003C/p>\n\u003Cp>- Enjoy flexibility, opportunities to grow, and exposure to innovative technologies and ideas.\u003C/p>\n\u003Cp>- Join a vibrant, social team—whether you love animals, yoga, or travel, we’ve got the Slack channels for you!\u003C/p>\n\u003Cp>\u003Cstrong>What we offer\u003C/strong>\u003C/p>\n\u003Cp>- Private health benefits and health cash plan\u003C/p>\n\u003Cp>- Pension scheme: 5% matched\u003C/p>\n\u003Cp>- A minimum of 25 days of annual leave per year\u003C/p>\n\u003Cp>- Paid educational and wellbeing days off\u003C/p>\n\u003Cp>- Wellbeing, learning and development, and commuter allowance \u003C/p>\n\u003Cp>- Home office setup budget\u003C/p>\n\u003Cp>- Weekly free office lunch\u003C/p>\n\u003Cp>- Localized benefits\u003C/p>\n\u003Cp>- Workation: Work from inspiring locations around the world (45 days annually)\u003C/p>\n\u003Cp>- Invite to our summer company meet-up\u003C/p>\n\u003Cp>\u003Cstrong>Important to us\u003C/strong>\u003C/p>\n\u003Cp>Frontify is a place where authenticity and inclusion thrive, empowering every voice to help shape our future.\u003C/p>\n\u003Cp>We’re committed to providing a fair and accessible recruitment process. If you have a disability and require reasonable adjustments at any stage, please speak with your Talent Partner. Any information you share will remain confidential.\u003C/p>\n\u003Cp>\u003Cstrong>Next steps\u003C/strong>\u003C/p>\n\u003Cp>If there’s a fit, you’ll meet our Talent Partner to discuss your experience and explore whether Frontify is the right place for you.\u003C/p>\n\u003Cp>This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We’re looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what’s next.\u003C/p>\n\u003Cp>We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We’ll share all relevant details during the interview process.\u003C/p>","We're all about helping brands turn ideas into impact.Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers — including teams at Uber, Microsoft, Volkswagen, and Telefónica — to build engaging brands.With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we’re on the lookout for new team members to share our vision. If you’re ready for a brand-new adventure, keep reading!Your teamYour new team is a committed, collaborative, and innovative bunch. They’re designers, brand managers, content managers, and everyone who’s involved in the creative space – a group from more than seven different countries. They enjoy working together to create and evolve a well-loved product but always keep room for new ideas and approaches. Outside of work, they're a community of parents, gamers, bookworms, adrenaline junkies, and so much more. \nYour mission\nAs Frontify’s Brand Creative Copywriter you’ll help shape how our brand expresses its point of view across campaigns, social media, webinars, thought leadership, product launches, events, and brand storytelling. Sitting at the intersection of brand strategy, creative, content, product marketing, and social, you’ll turn company priorities into sharp, distinctive messaging that resonates with marketing and creative leaders.\nYou’ll help define what Frontify believes, not just what Frontify says. By developing stronger messaging systems, creative platforms, and narratives, you’ll help our brand show up with greater consistency, clarity, and point of view. From shaping the idea to writing the work, you’ll create content that helps Frontify speak to marketers in ways that feel relevant, useful, and commercially meaningful.\nYour responsibilities\n● You'll help define and sharpen Frontify's point of view on brand orchestration, AI, governance, creative quality, and the future of brand management.\n● You'll translate strategic priorities into clear, ownable messaging that works across multiple channels and audiences.\n● You'll develop campaign narratives, social content, webinar storylines, launch messaging, event themes, editorial angles, and brand storytelling concepts.\n● You'll write the content that brings those ideas to life across key brand and marketing channels.\n● You'll build messaging systems, content pillars, social formats, and repeatable frameworks that help Frontify show up consistently over time.\n● You'll partner closely with Product Marketing, Sales, Partnerships, and our Creative Studio to shape ideas before execution.\n● You'll bring proactive thinking to the team through new perspectives, audience insights, competitive observations, and cultural relevance.\n● You'll help Frontify develop a more distinctive, confident brand voice and avoid generic B2B SaaS language.\n● You'll use AI thoughtfully as part of the creative and content workflow while maintaining strong human judgment, taste, and strategic control.\nYour story\n● You can work in a hybrid format where you’re able to work on-site in our London office twice a week, and then choose where works best for you for the rest of the week. \n● You have 6+ years of experience in B2B brand copywriting, creative strategy, messaging, content strategy, integrated marketing, or a related discipline.\n● You've developed brand messaging, campaign platforms, social concepts, webinar content, or thought leadership programs for complex audiences.\n● You understand marketers, brand leaders, and creative teams, along with the pressures they face in modern marketing organizations.\n● You can turn complex product, technology, and business concepts into simple, distinctive, audience-relevant language.\n● You're confident developing a point of view, not just responding to a brief.\n● You combine strategic thinking with hands-on execution and can move from creative idea to finished copy across multiple formats.\n● You bring strong social writing skills and know how to create content that resonates across modern B2B channels.\n● You have experience building messaging frameworks, content pillars, or repeatable creative systems.\n● You're curious about AI and understand that strong brand foundations, governance, and human judgment are essential to making it useful.\n● Experience in B2B SaaS, brand management, creative operations, or marketing technology is a plus.\n● Your friends would describe you as creative, thoughtful, curious, and proactive.\n\nWe understand that every candidate’s experience is different. If you’re interested in this role but don’t tick all the boxes, we still encourage you to apply.\nWhy join us?\n- Thrive with the tools and support to shape your future at Frontify.\n- Be part of a product that connects brands and people with a human touch.\n- Enjoy flexibility, opportunities to grow, and exposure to innovative technologies and ideas.\n- Join a vibrant, social team—whether you love animals, yoga, or travel, we’ve got the Slack channels for you!\nWhat we offer\n- Private health benefits and health cash plan\n- Pension scheme: 5% matched\n- A minimum of 25 days of annual leave per year\n- Paid educational and wellbeing days off\n- Wellbeing, learning and development, and commuter allowance \n- Home office setup budget\n- Weekly free office lunch\n- Localized benefits\n- Workation: Work from inspiring locations around the world (45 days annually)\n- Invite to our summer company meet-up\nImportant to us\nFrontify is a place where authenticity and inclusion thrive, empowering every voice to help shape our future.\nWe’re committed to providing a fair and accessible recruitment process. If you have a disability and require reasonable adjustments at any stage, please speak with your Talent Partner. Any information you share will remain confidential.\nNext steps\nIf there’s a fit, you’ll meet our Talent Partner to discuss your experience and explore whether Frontify is the right place for you.\nThis description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We’re looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what’s next.\nWe may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We’ll share all relevant details during the interview process.",0,1780630121000,"2026-06-05 05:30:13","2026-06-04T10:23:10.260Z","USD",{"jsonldValid":25,"jsonld":26},true,"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Brand Creative Copywriter\",\"description\":\"\u003Cp>We're all about helping brands turn ideas into impact.\u003C/p>\u003Cbr>\u003Cp>Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers — including teams at Uber, Microsoft, Volkswagen, and Telefónica — to build engaging brands.\u003C/p>\u003Cbr>\u003Cp>With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we’re on the lookout for new team members to share our vision. If you’re ready for a brand-new adventure, keep reading!\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Your team\u003C/b>\u003C/p>\u003Cp>Your new team is a committed, collaborative, and innovative bunch. They’re designers, brand managers, content managers, and everyone who’s involved in the creative space – a group from more than seven different countries. They enjoy working together to create and evolve a well-loved product but always keep room for new ideas and approaches. Outside of work, they're a community of parents, gamers, bookworms, adrenaline junkies, and so much more. \u003C/p>\u003Cbr>\\n\u003Cp>\u003Cstrong>Your mission\u003C/strong>\u003C/p>\\n\u003Cp>As Frontify’s Brand Creative Copywriter you’ll help shape how our brand expresses its point of view across campaigns, social media, webinars, thought leadership, product launches, events, and brand storytelling. Sitting at the intersection of brand strategy, creative, content, product marketing, and social, you’ll turn company priorities into sharp, distinctive messaging that resonates with marketing and creative leaders.\u003C/p>\\n\u003Cp>You’ll help define what Frontify believes, not just what Frontify says. By developing stronger messaging systems, creative platforms, and narratives, you’ll help our brand show up with greater consistency, clarity, and point of view. From shaping the idea to writing the work, you’ll create content that helps Frontify speak to marketers in ways that feel relevant, useful, and commercially meaningful.\u003C/p>\\n\u003Cbr>\u003Ch2>Your responsibilities\u003C/h2>\\n\u003Cp>● You'll help define and sharpen Frontify's point of view on brand orchestration, AI, governance, creative quality, and the future of brand management.\u003C/p>\\n\u003Cp>● You'll translate strategic priorities into clear, ownable messaging that works across multiple channels and audiences.\u003C/p>\\n\u003Cp>● You'll develop campaign narratives, social content, webinar storylines, launch messaging, event themes, editorial angles, and brand storytelling concepts.\u003C/p>\\n\u003Cp>● You'll write the content that brings those ideas to life across key brand and marketing channels.\u003C/p>\\n\u003Cp>● You'll build messaging systems, content pillars, social formats, and repeatable frameworks that help Frontify show up consistently over time.\u003C/p>\\n\u003Cp>● You'll partner closely with Product Marketing, Sales, Partnerships, and our Creative Studio to shape ideas before execution.\u003C/p>\\n\u003Cp>● You'll bring proactive thinking to the team through new perspectives, audience insights, competitive observations, and cultural relevance.\u003C/p>\\n\u003Cp>● You'll help Frontify develop a more distinctive, confident brand voice and avoid generic B2B SaaS language.\u003C/p>\\n\u003Cp>● You'll use AI thoughtfully as part of the creative and content workflow while maintaining strong human judgment, taste, and strategic control.\u003C/p>\\n\u003Cbr>\u003Ch2>Your story\u003C/h2>\\n\u003Cp>● You can work in a hybrid format where you’re able to work on-site in our London office twice a week, and then choose where works best for you for the rest of the week. \u003C/p>\\n\u003Cp>● You have 6+ years of experience in B2B brand copywriting, creative strategy, messaging, content strategy, integrated marketing, or a related discipline.\u003C/p>\\n\u003Cp>● You've developed brand messaging, campaign platforms, social concepts, webinar content, or thought leadership programs for complex audiences.\u003C/p>\\n\u003Cp>● You understand marketers, brand leaders, and creative teams, along with the pressures they face in modern marketing organizations.\u003C/p>\\n\u003Cp>● You can turn complex product, technology, and business concepts into simple, distinctive, audience-relevant language.\u003C/p>\\n\u003Cp>● You're confident developing a point of view, not just responding to a brief.\u003C/p>\\n\u003Cp>● You combine strategic thinking with hands-on execution and can move from creative idea to finished copy across multiple formats.\u003C/p>\\n\u003Cp>● You bring strong social writing skills and know how to create content that resonates across modern B2B channels.\u003C/p>\\n\u003Cp>● You have experience building messaging frameworks, content pillars, or repeatable creative systems.\u003C/p>\\n\u003Cp>● You're curious about AI and understand that strong brand foundations, governance, and human judgment are essential to making it useful.\u003C/p>\\n\u003Cp>● Experience in B2B SaaS, brand management, creative operations, or marketing technology is a plus.\u003C/p>\\n\u003Cp>● Your friends would describe you as creative, thoughtful, curious, and proactive.\u003C/p>\\n\u003Cbr>\\n\u003Cp>We understand that every candidate’s experience is different. If you’re interested in this role but don’t tick all the boxes, we still encourage you to apply.\u003C/p>\\n\u003Cp>\u003Cstrong>Why join us?\u003C/strong>\u003C/p>\\n\u003Cp>- Thrive with the tools and support to shape your future at Frontify.\u003C/p>\\n\u003Cp>- Be part of a product that connects brands and people with a human touch.\u003C/p>\\n\u003Cp>- Enjoy flexibility, opportunities to grow, and exposure to innovative technologies and ideas.\u003C/p>\\n\u003Cp>- Join a vibrant, social team—whether you love animals, yoga, or travel, we’ve got the Slack channels for you!\u003C/p>\\n\u003Cp>\u003Cstrong>What we offer\u003C/strong>\u003C/p>\\n\u003Cp>- Private health benefits and health cash plan\u003C/p>\\n\u003Cp>- Pension scheme: 5% matched\u003C/p>\\n\u003Cp>- A minimum of 25 days of annual leave per year\u003C/p>\\n\u003Cp>- Paid educational and wellbeing days off\u003C/p>\\n\u003Cp>- Wellbeing, learning and development, and commuter allowance \u003C/p>\\n\u003Cp>- Home office setup budget\u003C/p>\\n\u003Cp>- Weekly free office lunch\u003C/p>\\n\u003Cp>- Localized benefits\u003C/p>\\n\u003Cp>- Workation: Work from inspiring locations around the world (45 days annually)\u003C/p>\\n\u003Cp>- Invite to our summer company meet-up\u003C/p>\\n\u003Cp>\u003Cstrong>Important to us\u003C/strong>\u003C/p>\\n\u003Cp>Frontify is a place where authenticity and inclusion thrive, empowering every voice to help shape our future.\u003C/p>\\n\u003Cp>We’re committed to providing a fair and accessible recruitment process. If you have a disability and require reasonable adjustments at any stage, please speak with your Talent Partner. Any information you share will remain confidential.\u003C/p>\\n\u003Cp>\u003Cstrong>Next steps\u003C/strong>\u003C/p>\\n\u003Cp>If there’s a fit, you’ll meet our Talent Partner to discuss your experience and explore whether Frontify is the right place for you.\u003C/p>\\n\u003Cp>This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We’re looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what’s next.\u003C/p>\\n\u003Cp>We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We’ll share all relevant details during the interview process.\u003C/p>\",\"datePosted\":\"2026-06-04T10:23:10.260Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Frontify\",\"sameAs\":\"http://www.frontify.com\",\"logo\":\"https://logo.clearbit.com/frontify.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Frontify\",\"value\":\"0b87566400cb5a4a87bd779efb1edfc87e5d9d942cab1402b36baa3a6d71abed\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"London Area\",\"addressCountry\":\"London Area\"}}}",{"jobs":28},[29,49,65,78,97,114],{"id":30,"slug":31,"title":32,"companyname":33,"companylogo":34,"companyTagline":35,"companyIndustry":36,"city":37,"country":38,"remote":13,"employmentType":39,"department":41,"content_html":42,"content_text":43,"years":19,"createdAt":44,"updatedAtISO":45,"postedAtISO":46,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":23,"schema":47},"6c13243ad10b274dd4e3105f34a07d18de8fc41671fb11f40b6ef6353154226f","staff-creative-copywriter-at-intercom-b02c77f545","Staff Creative Copywriter","Intercom","https://logo.clearbit.com/intercom.com","We help businesses build better customer relationships through our customer communications platform.","Internet","San Francisco","United States",[40],"Freelance","Other","\u003Cp>Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.\u003C/p>\n\u003Cp>Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.\u003C/p>\n\u003Cp>Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.\u003C/p>\u003Ch2>What's the opportunity? \u003C/h2>\n\u003Cp>We’re looking for an exceptional \u003Cstrong>Staff Creative Copywriter\u003C/strong> to join the Fin Creative Studio — a strategic storyteller and creative leader who can elevate how we communicate our brand, products, and vision across every touchpoint.\u003C/p>\n\u003Cp>This is a pivotal role for a seasoned creative who can move seamlessly between hands-on writing and high-level concepting, influencing messaging across marketing, brand, and product initiatives. You’ll work closely with creative leadership, brand strategists, designers, and marketers to shape ideas that resonate globally.\u003C/p>\n\u003Ch2>What will I be doing? \u003C/h2>\n\u003Cul>\n\u003Cli>Leading creative copy development across campaigns, launches, and storytelling initiatives that bring Fin's brand and products to life\u003C/li>\n\u003Cli>Crafting clear, concise, and bold copy for a wide range of formats, including brand campaigns, paid media, landing pages, product marketing, video scripts, and internal comms\u003C/li>\n\u003Cli>Translating complex product and technical information into compelling, benefit-driven narratives that inspire customers and differentiate Fin in the market\u003C/li>\n\u003Cli>Partnering closely with brand and product marketing teams to define messaging strategy and ensure consistency across channels and campaigns\u003C/li>\n\u003Cli>Driving creative excellence; setting the standard for tone, clarity, and quality across the creative studio\u003C/li>\n\u003Cli>Guiding and mentoring other writers (including freelancers and in-house contributors), providing direction, feedback, and hands-on editing\u003C/li>\n\u003Cli>Presenting and defending creative ideas to senior stakeholders with clarity, confidence, and strategic reasoning\u003C/li>\n\u003C/ul>\n\u003Ch2>What skills do I need? \u003C/h2>\n\u003Cul>\n\u003Cli>10+ years of copywriting experience, ideally including B2B SaaS or tech\u003C/li>\n\u003Cli>A portfolio that blends conceptual range with craft mastery, from big brand ideas to crisp, tactical executions\u003C/li>\n\u003Cli>Strategic and creative thinking; the ability to zoom out to shape narrative frameworks, then zoom in to perfect every word\u003C/li>\n\u003Cli>Expert-level writing, editing, and proofreading skills with deep knowledge of AP Style and UX writing best practices\u003C/li>\n\u003Cli>Experience influencing and collaborating with senior creative, marketing, and product stakeholders\u003C/li>\n\u003Cli>Comfort navigating highly iterative, fast-moving environments, balancing speed with excellence\u003C/li>\n\u003Cli>Proven ability to mentor and inspire other creatives while remaining hands-on\u003C/li>\n\u003Cli>Familiarity with design collaboration tools such as Figma, and appreciation for writing to design\u003C/li>\n\u003Cli>Familiarity or experience working with AI tools like Claude, Chat GPT, Claude Code etc. to help streamline process and collaborate with teams\u003C/li>\n\u003C/ul>\n\u003Ch2>Benefits \u003C/h2>\n\u003Cp>We are a well-treated bunch with awesome benefits! If there’s something important to you that’s not on this list, talk to us! \u003C/p>\n\u003Cul>\n\u003Cli>Competitive salary and meaningful equity\u003C/li>\n\u003Cli>Comprehensive medical, dental, and vision coverage\u003C/li>\n\u003Cli>Regular compensation reviews - great work is rewarded!\u003C/li>\n\u003Cli>Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.\u003C/li>\n\u003Cli>Flexible paid time off policy\u003C/li>\n\u003Cli>Paid Parental Leave Program\u003C/li>\n\u003Cli>401k plan & match\u003C/li>\n\u003Cli>In-office bicycle storage\u003C/li>\n\u003Cli>Fun events for employees, friends, and family!\u003C/li>\n\u003C/ul>\n\u003Cp>*Proof of eligibility to work in the United States is required.\u003C/p>\n\u003Cp>The base salary range for candidates within the San Francisco Bay Area is $155,700 - $186,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  \u003C/p>\n\u003Cp>#LI-Hybrid\u003C/p>\u003Cp>\u003Cstrong>Policies \u003C/strong>\u003C/p>\n\u003Cp>Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.\u003C/p>\n\u003Cp>We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.  \u003C/p>\n\u003Cp>Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.\u003C/p>","Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.\nOur AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.\nFounded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.What's the opportunity? \nWe’re looking for an exceptional Staff Creative Copywriter to join the Fin Creative Studio — a strategic storyteller and creative leader who can elevate how we communicate our brand, products, and vision across every touchpoint.\nThis is a pivotal role for a seasoned creative who can move seamlessly between hands-on writing and high-level concepting, influencing messaging across marketing, brand, and product initiatives. You’ll work closely with creative leadership, brand strategists, designers, and marketers to shape ideas that resonate globally.\nWhat will I be doing? \n\nLeading creative copy development across campaigns, launches, and storytelling initiatives that bring Fin's brand and products to life\nCrafting clear, concise, and bold copy for a wide range of formats, including brand campaigns, paid media, landing pages, product marketing, video scripts, and internal comms\nTranslating complex product and technical information into compelling, benefit-driven narratives that inspire customers and differentiate Fin in the market\nPartnering closely with brand and product marketing teams to define messaging strategy and ensure consistency across channels and campaigns\nDriving creative excellence; setting the standard for tone, clarity, and quality across the creative studio\nGuiding and mentoring other writers (including freelancers and in-house contributors), providing direction, feedback, and hands-on editing\nPresenting and defending creative ideas to senior stakeholders with clarity, confidence, and strategic reasoning\n\nWhat skills do I need? \n\n10+ years of copywriting experience, ideally including B2B SaaS or tech\nA portfolio that blends conceptual range with craft mastery, from big brand ideas to crisp, tactical executions\nStrategic and creative thinking; the ability to zoom out to shape narrative frameworks, then zoom in to perfect every word\nExpert-level writing, editing, and proofreading skills with deep knowledge of AP Style and UX writing best practices\nExperience influencing and collaborating with senior creative, marketing, and product stakeholders\nComfort navigating highly iterative, fast-moving environments, balancing speed with excellence\nProven ability to mentor and inspire other creatives while remaining hands-on\nFamiliarity with design collaboration tools such as Figma, and appreciation for writing to design\nFamiliarity or experience working with AI tools like Claude, Chat GPT, Claude Code etc. to help streamline process and collaborate with teams\n\nBenefits \nWe are a well-treated bunch with awesome benefits! If there’s something important to you that’s not on this list, talk to us! \n\nCompetitive salary and meaningful equity\nComprehensive medical, dental, and vision coverage\nRegular compensation reviews - great work is rewarded!\nUnlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.\nFlexible paid time off policy\nPaid Parental Leave Program\n401k plan & match\nIn-office bicycle storage\nFun events for employees, friends, and family!\n\n*Proof of eligibility to work in the United States is required.\nThe base salary range for candidates within the San Francisco Bay Area is $155,700 - $186,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  \n#LI-HybridPolicies \nFin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.\nWe have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.  \nFin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.",1780543838000,"2026-06-04 05:32:33","2026-06-02T14:50:41.000Z",{"jsonldValid":25,"jsonld":48},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Staff Creative Copywriter\",\"description\":\"\u003Cp>Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.\u003C/p>\\n\u003Cp>Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.\u003C/p>\\n\u003Cp>Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.\u003C/p>\u003Ch2>What's the opportunity? \u003C/h2>\\n\u003Cp>We’re looking for an exceptional \u003Cstrong>Staff Creative Copywriter\u003C/strong> to join the Fin Creative Studio — a strategic storyteller and creative leader who can elevate how we communicate our brand, products, and vision across every touchpoint.\u003C/p>\\n\u003Cp>This is a pivotal role for a seasoned creative who can move seamlessly between hands-on writing and high-level concepting, influencing messaging across marketing, brand, and product initiatives. You’ll work closely with creative leadership, brand strategists, designers, and marketers to shape ideas that resonate globally.\u003C/p>\\n\u003Ch2>What will I be doing? \u003C/h2>\\n\u003Cul>\\n\u003Cli>Leading creative copy development across campaigns, launches, and storytelling initiatives that bring Fin's brand and products to life\u003C/li>\\n\u003Cli>Crafting clear, concise, and bold copy for a wide range of formats, including brand campaigns, paid media, landing pages, product marketing, video scripts, and internal comms\u003C/li>\\n\u003Cli>Translating complex product and technical information into compelling, benefit-driven narratives that inspire customers and differentiate Fin in the market\u003C/li>\\n\u003Cli>Partnering closely with brand and product marketing teams to define messaging strategy and ensure consistency across channels and campaigns\u003C/li>\\n\u003Cli>Driving creative excellence; setting the standard for tone, clarity, and quality across the creative studio\u003C/li>\\n\u003Cli>Guiding and mentoring other writers (including freelancers and in-house contributors), providing direction, feedback, and hands-on editing\u003C/li>\\n\u003Cli>Presenting and defending creative ideas to senior stakeholders with clarity, confidence, and strategic reasoning\u003C/li>\\n\u003C/ul>\\n\u003Ch2>What skills do I need? \u003C/h2>\\n\u003Cul>\\n\u003Cli>10+ years of copywriting experience, ideally including B2B SaaS or tech\u003C/li>\\n\u003Cli>A portfolio that blends conceptual range with craft mastery, from big brand ideas to crisp, tactical executions\u003C/li>\\n\u003Cli>Strategic and creative thinking; the ability to zoom out to shape narrative frameworks, then zoom in to perfect every word\u003C/li>\\n\u003Cli>Expert-level writing, editing, and proofreading skills with deep knowledge of AP Style and UX writing best practices\u003C/li>\\n\u003Cli>Experience influencing and collaborating with senior creative, marketing, and product stakeholders\u003C/li>\\n\u003Cli>Comfort navigating highly iterative, fast-moving environments, balancing speed with excellence\u003C/li>\\n\u003Cli>Proven ability to mentor and inspire other creatives while remaining hands-on\u003C/li>\\n\u003Cli>Familiarity with design collaboration tools such as Figma, and appreciation for writing to design\u003C/li>\\n\u003Cli>Familiarity or experience working with AI tools like Claude, Chat GPT, Claude Code etc. to help streamline process and collaborate with teams\u003C/li>\\n\u003C/ul>\\n\u003Ch2>Benefits \u003C/h2>\\n\u003Cp>We are a well-treated bunch with awesome benefits! If there’s something important to you that’s not on this list, talk to us! \u003C/p>\\n\u003Cul>\\n\u003Cli>Competitive salary and meaningful equity\u003C/li>\\n\u003Cli>Comprehensive medical, dental, and vision coverage\u003C/li>\\n\u003Cli>Regular compensation reviews - great work is rewarded!\u003C/li>\\n\u003Cli>Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.\u003C/li>\\n\u003Cli>Flexible paid time off policy\u003C/li>\\n\u003Cli>Paid Parental Leave Program\u003C/li>\\n\u003Cli>401k plan & match\u003C/li>\\n\u003Cli>In-office bicycle storage\u003C/li>\\n\u003Cli>Fun events for employees, friends, and family!\u003C/li>\\n\u003C/ul>\\n\u003Cp>*Proof of eligibility to work in the United States is required.\u003C/p>\\n\u003Cp>The base salary range for candidates within the San Francisco Bay Area is $155,700 - $186,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  \u003C/p>\\n\u003Cp>#LI-Hybrid\u003C/p>\u003Cp>\u003Cstrong>Policies \u003C/strong>\u003C/p>\\n\u003Cp>Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.\u003C/p>\\n\u003Cp>We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.  \u003C/p>\\n\u003Cp>Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.\u003C/p>\",\"datePosted\":\"2026-06-02T14:50:41.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Intercom\",\"sameAs\":\"https://www.intercom.com\",\"logo\":\"https://logo.clearbit.com/intercom.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Intercom\",\"value\":\"6c13243ad10b274dd4e3105f34a07d18de8fc41671fb11f40b6ef6353154226f\"},\"employmentType\":\"OTHER\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"San Francisco\",\"addressRegion\":\"California\",\"addressCountry\":\"US\"}}}",{"id":50,"slug":51,"title":52,"companyname":53,"companylogo":54,"companyIndustry":11,"city":55,"country":56,"remote":13,"employmentType":57,"department":16,"content_html":58,"content_text":59,"years":19,"createdAt":60,"updatedAtISO":45,"postedAtISO":61,"hasSalary":13,"salaryMin":62,"salaryMax":63,"currency":23,"schema":64},"76c1a52fd66e4091d5f1b998a7f52632cb9cedda8c57360e521f9029e6bf0450","director-of-content-marketing-at-gainsight-c8ed93e7de","Director of Content Marketing","Gainsight","https://logo.clearbit.com/gainsight.com","44 Locations","",[15],"\u003Cp>\u003Cb>\u003Ci>We’re building the AI-driven future of customer success, from retention to growth!\u003C/i>\u003C/b>\u003C/p>\u003Cp>Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link. \u003C/p>\u003Cp>\u003Cb>\u003Ci>About This Role:\u003C/i>\u003C/b>\u003C/p>\u003Cp>We’re looking for a full-time Director of Content Marketing to join our Marketing team  reporting to the SVP, Corporate Marketing. This role is a remote role based in the United States.. \u003C/p>\u003Cp>In this role, you’ll play a key role in shaping how Gainsight builds trust, establishes category leadership, and drives revenue through content by leading the company’s editorial vision and connecting content strategy directly to pipeline impact. This is a great opportunity for someone who thrives in a fast-paced, cross-functional marketing environment and enjoys partnering with teams like Growth Marketing, Customer Marketing, Product Marketing, and executive leadership. The ideal candidate brings strong skills in content strategy and storytelling, demand generation alignment, and cross-functional leadership.\u003C/p>\u003Cp>\u003Cb>\u003Ci>What You'll Do:\u003C/i>\u003Ci> \u003C/i>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own and drive Gainsight’s end-to-end content marketing strategy, aligning editorial vision with business and revenue goals.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build thought leadership content that strengthens Gainsight’s authority within the customer success and AI communities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner closely with Growth Marketing, Customer Marketing, and Product Marketing teams to create content that supports pipeline generation and customer engagement.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead the development and execution of high-impact content programs across multiple formats and channels.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Establish and maintain a distinct brand voice that earns audience trust and differentiates Gainsight in the market.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage and mentor a small in-house content team while leveraging external contractors to scale content production effectively.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Measure and optimize content performance, ensuring initiatives drive measurable business impact across the buyer and customer journey.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with senior marketing leadership to integrate content strategy into broader company and go-to-market initiatives.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Balance strategic leadership responsibilities with hands-on execution to deliver high-quality content support across the organization.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. This role will require occasional travel for team meetings, training, or company events.\u003C/i>\u003C/p>\u003Cp>\u003Cb>\u003Ci>What We're Looking For: \u003C/i>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>8 to 12 years of content marketing experience, with meaningful time in B2B SaaS or enterprise tech. You understand how software buyers think and what earns their trust.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record building content strategy from the ground up, not just inheriting and optimizing. You have defined the editorial vision, not just executed someone else’s.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to connect content to business outcomes. You think in pipeline and retention, not just pageviews and downloads.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A strong writer and editor with deep AP style fluency and the ability to produce and direct content across a wide range of formats and voices.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A systems builder. You think in programs, workflows, and playbooks. You leave infrastructure behind you.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fluency with AI content tools and a clear point of view on how to use them to scale output without diluting quality.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience managing a team and directing contractor support toward shared outcomes.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong cross-functional instincts and the ability to build trusted partnerships across Growth Marketing, Customer Marketing, Product Marketing, Communications, and Sales.\u003C/p>\u003C/li>\u003Cli>\u003Cp>High agency and low ego. You are as comfortable writing a great piece of content yourself as you are directing others to.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cb>\u003Ci>Nice-to-have skills: \u003C/i>\u003C/b>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Experience in the customer success, post-sales, or retention category. You know the space and the people in it.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Background in journalism or long-form writing that sharpened your editorial instincts.\u003C/p>\u003C/li>\u003Cli>\u003Cp>An existing network in B2B tech media or the creator and newsletter ecosystem.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience building thought leadership programs that have earned meaningful press coverage or industry recognition.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with Gainsight’s product suite or the broader CS platform landscape.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Ci>Why You’ll Love It Here:\u003C/i>\u003C/b>\u003C/p>\u003Cp>Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few:\u003C/p>\u003Cp>\u003Cb>\u003Cb>Our Compensation and Benefits:\u003C/b> \u003C/b>At Gainsight, we believe great work happens when teammates feel fully supported. \u003C/p>\u003Cul>\u003Cli>\u003Cp>The starting base salary range for this role is $175,000 – $190,000 USD annually. Actual compensation may vary based on factors such as skills, experience, and location. In addition to base pay, this role is eligible for an annual bonus and participation in Gainsight’s equity program. \u003C/p>\u003C/li>\u003Cli>\u003Cp>We offer a comprehensive benefits package including fully covered medical premiums (employee-only), flexible PTO, 401(k) plan, dental and vision coverage, and remote work options. Additional benefits include a $10,000 lifetime fertility stipend and access to coworking spaces around the globe. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cb>Our Core Values\u003C/b>: \u003C/b>We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn more here.\u003C/p>\u003Cp>\u003Cb>\u003Cb>Our Growth Opportunities\u003C/b>:\u003C/b> From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive.\u003C/p>\u003Cp>\u003Cb>\u003Cb>Our Parody Videos\u003C/b>: \u003C/b>No explanation needed. Just watch them here!\u003C/p>\u003Cp>\u003Cb>\u003Cb>If this sounds like the right role for you, we’d love to hear from you.\u003C/b>\u003C/b>\u003C/p>\u003Cp>\u003Ci>Additional Information:\u003C/i>\u003C/p>\u003Cp>\u003Ci>We’re committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates.\u003C/i>\u003C/p>\u003Cp>\u003Ci>If you require accommodations or have questions about how your personal data will be used during the hiring process, please contact \u003C/i>recruiting@gainsight.com\u003Ci>. \u003C/i>\u003C/p>\u003Cp>\u003Ci>If you are based in San Francisco, we will consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance.\u003C/i>\u003C/p>","We’re building the AI-driven future of customer success, from retention to growth!Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link. About This Role:We’re looking for a full-time Director of Content Marketing to join our Marketing team  reporting to the SVP, Corporate Marketing. This role is a remote role based in the United States.. In this role, you’ll play a key role in shaping how Gainsight builds trust, establishes category leadership, and drives revenue through content by leading the company’s editorial vision and connecting content strategy directly to pipeline impact. This is a great opportunity for someone who thrives in a fast-paced, cross-functional marketing environment and enjoys partnering with teams like Growth Marketing, Customer Marketing, Product Marketing, and executive leadership. The ideal candidate brings strong skills in content strategy and storytelling, demand generation alignment, and cross-functional leadership.What You'll Do: Own and drive Gainsight’s end-to-end content marketing strategy, aligning editorial vision with business and revenue goals.Build thought leadership content that strengthens Gainsight’s authority within the customer success and AI communities.Partner closely with Growth Marketing, Customer Marketing, and Product Marketing teams to create content that supports pipeline generation and customer engagement.Lead the development and execution of high-impact content programs across multiple formats and channels.Establish and maintain a distinct brand voice that earns audience trust and differentiates Gainsight in the market.Manage and mentor a small in-house content team while leveraging external contractors to scale content production effectively.Measure and optimize content performance, ensuring initiatives drive measurable business impact across the buyer and customer journey.Collaborate with senior marketing leadership to integrate content strategy into broader company and go-to-market initiatives.Balance strategic leadership responsibilities with hands-on execution to deliver high-quality content support across the organization.This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. This role will require occasional travel for team meetings, training, or company events.What We're Looking For: 8 to 12 years of content marketing experience, with meaningful time in B2B SaaS or enterprise tech. You understand how software buyers think and what earns their trust.Proven track record building content strategy from the ground up, not just inheriting and optimizing. You have defined the editorial vision, not just executed someone else’s.Demonstrated ability to connect content to business outcomes. You think in pipeline and retention, not just pageviews and downloads.A strong writer and editor with deep AP style fluency and the ability to produce and direct content across a wide range of formats and voices.A systems builder. You think in programs, workflows, and playbooks. You leave infrastructure behind you.Fluency with AI content tools and a clear point of view on how to use them to scale output without diluting quality.Experience managing a team and directing contractor support toward shared outcomes.Strong cross-functional instincts and the ability to build trusted partnerships across Growth Marketing, Customer Marketing, Product Marketing, Communications, and Sales.High agency and low ego. You are as comfortable writing a great piece of content yourself as you are directing others to.Nice-to-have skills: Experience in the customer success, post-sales, or retention category. You know the space and the people in it.Background in journalism or long-form writing that sharpened your editorial instincts.An existing network in B2B tech media or the creator and newsletter ecosystem.Experience building thought leadership programs that have earned meaningful press coverage or industry recognition.Familiarity with Gainsight’s product suite or the broader CS platform landscape.Why You’ll Love It Here:Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few:Our Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported. The starting base salary range for this role is $175,000 – $190,000 USD annually. Actual compensation may vary based on factors such as skills, experience, and location. In addition to base pay, this role is eligible for an annual bonus and participation in Gainsight’s equity program. We offer a comprehensive benefits package including fully covered medical premiums (employee-only), flexible PTO, 401(k) plan, dental and vision coverage, and remote work options. Additional benefits include a $10,000 lifetime fertility stipend and access to coworking spaces around the globe. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset.Our Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn more here.Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive.Our Parody Videos: No explanation needed. Just watch them here!If this sounds like the right role for you, we’d love to hear from you.Additional Information:We’re committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates.If you require accommodations or have questions about how your personal data will be used during the hiring process, please contact recruiting@gainsight.com. If you are based in San Francisco, we will consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance.",1780543837000,"2026-06-04T03:32:33.000Z",175000,190000,{"jsonldValid":13,"jsonld":56},{"id":66,"slug":67,"title":68,"companyname":69,"companylogo":56,"city":70,"country":38,"remote":13,"employmentType":71,"department":16,"content_html":72,"content_text":73,"years":19,"createdAt":60,"updatedAtISO":45,"postedAtISO":61,"hasSalary":13,"salaryMin":74,"salaryMax":75,"currency":23,"schema":76},"c89bda817b2bb3e92725c6536b30d3d800ade0a8df48235abf7c932eebef24da","senior-technical-editor-and-content-strategist-clearance-req-at-icf-f9734be4be","Senior Technical Editor and Content Strategist - Clearance Required","icf","Arlington",[15],"\u003Cp>@ ICF, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.\u003C/p>\u003Cp>\u003Cb>The Senior Technical Editor & Content Strategist\u003C/b> will develop, edit, and evaluate cybersecurity-focused content for a government organization. This role requires a seasoned editor with cybersecurity familiarity who can assess technical accuracy, strategic alignment, and overall effectiveness of cybersecurity publications. The ideal candidate will ensure that content supports broader messaging strategies, aligns with agency priorities, and is delivered in the most effective format for the intended audience.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Lead technical editing, ensuring all content aligns with a cyber agency’s strategic objectives and supports broader cybersecurity initiatives.\u003C/li>\u003Cli>Evaluate content beyond copyediting, assessing product type, messaging, and format for the target audience and strategic goals.\u003C/li>\u003Cli>Identify opportunities for content optimization and work with SMEs to refine technical accuracy, enhance clarity, and ensure consistency.\u003C/li>\u003Cli>Ensure technical documentation aligns with evolving cybersecurity threats, best practices, and frameworks.\u003C/li>\u003Cli>Support the coordination and release of cybersecurity products, ensuring seamless integration with ongoing campaigns and initiatives.\u003C/li>\u003Cli>Actively participate in editorial meetings providing updates and recommendations to products.\u003C/li>\u003Cli>Develop and maintain editorial best practices according to guidelines, standardizing review processes and ensuring quality control.\u003C/li>\u003Cli>Work with technical SMEs to refine cybersecurity content.\u003C/li>\u003Cli>Work independently and demonstrate active listening and collaboration with peers in a fast-paced environment.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Required Qualifications:\u003C/b>\u003C/p>\u003Cul>\u003Cli>SCI clearance required.\u003C/li>\u003Cli>US Citizenship required by federal contract.\u003C/li>\u003Cli>5+ years of experience in technical writing, editing, or content analysis.\u003C/li>\u003Cli>Bachelor’s degree in English, Communications, Public Relations, Marketing, or related field.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Additional Qualifications\u003C/b>\u003C/p>\u003Cul>\u003Cli>Strong communication, organizational, and interpersonal skills.\u003C/li>\u003Cli>Master of AP Style.\u003C/li>\u003Cli>Experience supporting a government client and executing both independently and as part of a team.\u003C/li>\u003Cli>Proficiency in Microsoft Office producing consistent and uniform work products.\u003C/li>\u003Cli>Experience working in a virtual environment and familiarity with SharePoint, Teams, and Outlook.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Job Location(s):\u003C/b> Position is hybrid, must be located in Washington D.C. area to visit client site in northern Virginia if needed.   \u003C/p>\u003Cp>\u003Cu>\u003Cb>Working at ICF\u003C/b>\u003C/u>\u003C/p>ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.\u003Cp>\u003Cspan>We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer\u003C/span>\u003Cspan>.\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Together, our employees are empowered to share their\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>expertise\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and collaborate with others to achieve personal and professional goals. For more information, please read our \u003C/span>EEO\u003Cspan>\u003Cspan> \u003C/span>policy.\u003C/span>\u003C/p>\u003Cp>We will consider for employment qualified applicants with arrest and conviction records.\u003C/p>\u003Cp>\u003Cspan>Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>sincerely held\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>religious beliefs, in all phases of the application and employment process. To request\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>an accommodation,\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>please email \u003C/span>Candidateaccommodation@icf.com\u003Cspan> and we will be happy to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>assist\u003C/span>\u003Cspan>. All information you provide will be kept confidential and will be used only to the extent\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>required\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>to provide needed reasonable accommodations. \u003C/span> \u003C/p>\u003Cp>\u003Cspan>Read more about \u003C/span>workplace discrimination rights\u003Cspan>\u003Cspan> \u003C/span>or our benefit offerings which are included in the \u003C/span>Transparency in (Benefits) Coverage Act. \u003C/p>\u003Cp>\u003Cb>\u003Cu>Candidate AI Usage Policy\u003C/u>\u003C/b>\u003C/p>\u003Cp>\u003Cspan>At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>assist\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with responses during interviews (whether in-person or virtual) is not\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>permitted\u003C/span>\u003Cspan>. This policy is in place to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>maintain\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>the integrity and authenticity of the interview process. \u003C/span> \u003C/p>\u003Cp>\u003Cspan>However, we understand that some candidates may require accommodation\u003C/span>\u003Cspan>\u003Cspan> that involves the use of AI. \u003C/span>If\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>such an\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>accommodation is needed, candidates are instructed to contact us in advance at \u003C/span>candidateaccommodation@icf.com\u003Cspan>. We\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>are dedicated to providing\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>the necessary support to ensure that all candidates have an equal opportunity to succeed.\u003C/span> \u003Cspan> \u003C/span>\u003C/p>\u003Cp>\u003Cbr> \u003C/p>\u003Cp>\u003Cb>Pay Range\u003C/b> - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. \u003C/p>\u003Cp>The pay range for this position based on full-time employment is:\u003C/p>$74,090.00 - $125,954.00Virginia Client Office (VA88)","@ ICF, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.The Senior Technical Editor & Content Strategist will develop, edit, and evaluate cybersecurity-focused content for a government organization. This role requires a seasoned editor with cybersecurity familiarity who can assess technical accuracy, strategic alignment, and overall effectiveness of cybersecurity publications. The ideal candidate will ensure that content supports broader messaging strategies, aligns with agency priorities, and is delivered in the most effective format for the intended audience.Key Responsibilities:Lead technical editing, ensuring all content aligns with a cyber agency’s strategic objectives and supports broader cybersecurity initiatives.Evaluate content beyond copyediting, assessing product type, messaging, and format for the target audience and strategic goals.Identify opportunities for content optimization and work with SMEs to refine technical accuracy, enhance clarity, and ensure consistency.Ensure technical documentation aligns with evolving cybersecurity threats, best practices, and frameworks.Support the coordination and release of cybersecurity products, ensuring seamless integration with ongoing campaigns and initiatives.Actively participate in editorial meetings providing updates and recommendations to products.Develop and maintain editorial best practices according to guidelines, standardizing review processes and ensuring quality control.Work with technical SMEs to refine cybersecurity content.Work independently and demonstrate active listening and collaboration with peers in a fast-paced environment.Required Qualifications:SCI clearance required.US Citizenship required by federal contract.5+ years of experience in technical writing, editing, or content analysis.Bachelor’s degree in English, Communications, Public Relations, Marketing, or related field.Additional QualificationsStrong communication, organizational, and interpersonal skills.Master of AP Style.Experience supporting a government client and executing both independently and as part of a team.Proficiency in Microsoft Office producing consistent and uniform work products.Experience working in a virtual environment and familiarity with SharePoint, Teams, and Outlook.Job Location(s): Position is hybrid, must be located in Washington D.C. area to visit client site in northern Virginia if needed.   Working at ICFICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.We will consider for employment qualified applicants with arrest and conviction records.Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage PolicyAt ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is:$74,090.00 - $125,954.00Virginia Client Office (VA88)",74090,125954,{"jsonldValid":25,"jsonld":77},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior Technical Editor and Content Strategist - Clearance Required\",\"description\":\"\u003Cp>@ ICF, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.\u003C/p>\u003Cp>\u003Cb>The Senior Technical Editor & Content Strategist\u003C/b> will develop, edit, and evaluate cybersecurity-focused content for a government organization. This role requires a seasoned editor with cybersecurity familiarity who can assess technical accuracy, strategic alignment, and overall effectiveness of cybersecurity publications. The ideal candidate will ensure that content supports broader messaging strategies, aligns with agency priorities, and is delivered in the most effective format for the intended audience.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Lead technical editing, ensuring all content aligns with a cyber agency’s strategic objectives and supports broader cybersecurity initiatives.\u003C/li>\u003Cli>Evaluate content beyond copyediting, assessing product type, messaging, and format for the target audience and strategic goals.\u003C/li>\u003Cli>Identify opportunities for content optimization and work with SMEs to refine technical accuracy, enhance clarity, and ensure consistency.\u003C/li>\u003Cli>Ensure technical documentation aligns with evolving cybersecurity threats, best practices, and frameworks.\u003C/li>\u003Cli>Support the coordination and release of cybersecurity products, ensuring seamless integration with ongoing campaigns and initiatives.\u003C/li>\u003Cli>Actively participate in editorial meetings providing updates and recommendations to products.\u003C/li>\u003Cli>Develop and maintain editorial best practices according to guidelines, standardizing review processes and ensuring quality control.\u003C/li>\u003Cli>Work with technical SMEs to refine cybersecurity content.\u003C/li>\u003Cli>Work independently and demonstrate active listening and collaboration with peers in a fast-paced environment.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Required Qualifications:\u003C/b>\u003C/p>\u003Cul>\u003Cli>SCI clearance required.\u003C/li>\u003Cli>US Citizenship required by federal contract.\u003C/li>\u003Cli>5+ years of experience in technical writing, editing, or content analysis.\u003C/li>\u003Cli>Bachelor’s degree in English, Communications, Public Relations, Marketing, or related field.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Additional Qualifications\u003C/b>\u003C/p>\u003Cul>\u003Cli>Strong communication, organizational, and interpersonal skills.\u003C/li>\u003Cli>Master of AP Style.\u003C/li>\u003Cli>Experience supporting a government client and executing both independently and as part of a team.\u003C/li>\u003Cli>Proficiency in Microsoft Office producing consistent and uniform work products.\u003C/li>\u003Cli>Experience working in a virtual environment and familiarity with SharePoint, Teams, and Outlook.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Job Location(s):\u003C/b> Position is hybrid, must be located in Washington D.C. area to visit client site in northern Virginia if needed.   \u003C/p>\u003Cp>\u003Cu>\u003Cb>Working at ICF\u003C/b>\u003C/u>\u003C/p>ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.\u003Cp>\u003Cspan>We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer\u003C/span>\u003Cspan>.\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Together, our employees are empowered to share their\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>expertise\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and collaborate with others to achieve personal and professional goals. For more information, please read our \u003C/span>EEO\u003Cspan>\u003Cspan> \u003C/span>policy.\u003C/span>\u003C/p>\u003Cp>We will consider for employment qualified applicants with arrest and conviction records.\u003C/p>\u003Cp>\u003Cspan>Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>sincerely held\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>religious beliefs, in all phases of the application and employment process. To request\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>an accommodation,\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>please email \u003C/span>Candidateaccommodation@icf.com\u003Cspan> and we will be happy to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>assist\u003C/span>\u003Cspan>. All information you provide will be kept confidential and will be used only to the extent\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>required\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>to provide needed reasonable accommodations. \u003C/span> \u003C/p>\u003Cp>\u003Cspan>Read more about \u003C/span>workplace discrimination rights\u003Cspan>\u003Cspan> \u003C/span>or our benefit offerings which are included in the \u003C/span>Transparency in (Benefits) Coverage Act. \u003C/p>\u003Cp>\u003Cb>\u003Cu>Candidate AI Usage Policy\u003C/u>\u003C/b>\u003C/p>\u003Cp>\u003Cspan>At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>assist\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with responses during interviews (whether in-person or virtual) is not\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>permitted\u003C/span>\u003Cspan>. This policy is in place to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>maintain\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>the integrity and authenticity of the interview process. \u003C/span> \u003C/p>\u003Cp>\u003Cspan>However, we understand that some candidates may require accommodation\u003C/span>\u003Cspan>\u003Cspan> that involves the use of AI. \u003C/span>If\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>such an\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>accommodation is needed, candidates are instructed to contact us in advance at \u003C/span>candidateaccommodation@icf.com\u003Cspan>. We\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>are dedicated to providing\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>the necessary support to ensure that all candidates have an equal opportunity to succeed.\u003C/span> \u003Cspan> \u003C/span>\u003C/p>\u003Cp>\u003Cbr> \u003C/p>\u003Cp>\u003Cb>Pay Range\u003C/b> - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. \u003C/p>\u003Cp>The pay range for this position based on full-time employment is:\u003C/p>$74,090.00 - $125,954.00Virginia Client Office (VA88)\",\"datePosted\":\"2026-06-04T03:32:33.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"icf\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"icf\",\"value\":\"c89bda817b2bb3e92725c6536b30d3d800ade0a8df48235abf7c932eebef24da\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Arlington\",\"addressRegion\":\"VA\",\"addressCountry\":\"US\"}}}",{"id":79,"slug":80,"title":81,"companyname":82,"companylogo":83,"companyTagline":84,"companyIndustry":85,"city":86,"country":86,"remote":13,"employmentType":87,"department":41,"content_html":88,"content_text":89,"years":19,"createdAt":90,"updatedAtISO":91,"postedAtISO":92,"hasSalary":13,"salaryMin":93,"salaryMax":94,"currency":23,"schema":95},"f4ea312375f1407ad521f1eb4b4171f82d394e9b866d1414f622bccb84ff724c","copywriter-performance-creative-at-icuc-385be8bf2b","Copywriter, Performance Creative","ICUC","https://logo.clearbit.com/icuc.social","We stay awake 24/7 👀 answering and understanding your global customers and fans on social media so you don't have to.","Marketing Services","Chicago - N. State",[15],"\u003Cp>\u003Cb>Job Description:\u003C/b>\u003C/p>\u003Cp>\u003Cb>Copywriter - Performance Creative\u003C/b>\u003C/p>\u003Cp>We are searching for a \u003Cb>Copywriter\u003C/b> to join our \u003Cb>Performance Creative team,\u003C/b> working on two of our \u003Cb>health insurance clients\u003C/b>. Reporting to the Creative Director, Performance Creative, you will write performance-driven work that supports digital and social direct response channels while satisfying the branding requirements of our clients.\u003C/p>\u003Cul>\u003Cli>You will create conceptual yet performance-driven work, such as paid social, display, email campaigns, OLV, and landing pages while satisfying the branding requirements of our clients.\u003C/li>\u003Cli>You will develop on-brand creative concepts and copy rooted in strategies that serve as a framework for bringing art and messaging to life for specific audiences, across channels.\u003C/li>\u003Cli>You will partner with our teams to create concepts that enhance response strategies and achieve client goals.\u003C/li>\u003Cli>You will apply audience insights, strategic frameworks, and direct response best practices to your work.\u003C/li>\u003Cli>You understand unique audiences and create content that is relevant to each.\u003C/li>\u003Cli>You will stay current with the latest trends and technologies (e.g., DCO, Content Velocity, Dynamic Video, Modular Content Systems).\u003C/li>\u003Cli>You will present work both internally and to our clients while building client relationships.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications:\u003C/b>\u003C/p>\u003Cul>\u003Cli>1-3 years of professional copywriting experience in-house or at an agency in creative advertising and performance creative\u003C/li>\u003Cli>Bachelor’s degree in advertising, marketing, or related field, required; in lieu of degree, equivalent experience in a relevant field required\u003C/li>\u003Cli>Experience working with the requirements of writing for Direct Mail, Paid Search, Online Display, Email, Social and Digital Experiences including video scripts.\u003C/li>\u003Cli>\u003Cb>Experience writing for highly regulated industries such as insurance or financial services, with strong preference for experience writing about the Medicare program\u003C/b>\u003C/li>\u003Cli>An online portfolio with samples of Direct Mail, Paid Search and writing for insurance clients\u003C/li>\u003Cli>Working knowledge of web usability/accessibility, advertising technologies, and development methods\u003C/li>\u003Cli>Must be skilled in Microsoft Word and Google Docs and have a basic understanding of Adobe Creative Suite, Figma, Google Slides and PowerPoint\u003C/li>\u003Cli>Ability to understand an assignment from a Creative Brief and turn thoughtful copy into experiences that fulfil the client's goals.\u003C/li>\u003Cli>Brand development experience\u003C/li>\u003C/ul>\u003Cp>The annual salary range for this position is $68,000 - $80,000. Placement within the salary\u003C/p>\u003Cp>range is based on a variety of factors, including relevant experience, knowledge, skills, and\u003C/p>\u003Cp>other factors permitted by law.\u003C/p>\u003Cp>Benefits available with this position include:\u003C/p>\u003Cp>• Medical, vision, and dental insurance,\u003C/p>\u003Cp>• Life insurance,\u003C/p>\u003Cp>• Short-term and long-term disability insurance,\u003C/p>\u003Cp>• 401k,\u003C/p>\u003Cp>• Flexible paid time off,\u003C/p>\u003Cp>• At least 15 paid holidays per year,\u003C/p>\u003Cp>• Paid sick and safe leave, and\u003C/p>\u003Cp>• Paid parental leave.\u003C/p>\u003Cp>Dentsu also complies with applicable state and local laws regarding employee leave benefits,\u003C/p>\u003Cp>including, but not limited to providing time off pursuant to the Colorado Healthy Families and\u003C/p>\u003Cp>Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu\u003C/p>\u003Cp>benefits, please visit www.dentsubenefitsplus.com.\u003C/p>\u003Cp>#LI-MS5\u003C/p>\u003Cp>#LI-Hybrid\u003C/p>\u003Cp>\u003Cb>Location:\u003C/b>\u003C/p>Chicago - N. State\u003Cp>\u003Cb>Brand:\u003C/b>\u003C/p>Dentsu Creative\u003Cp>\u003Cb>Time Type:\u003C/b>\u003C/p>Full time\u003Cp>\u003Cb>Contract Type:\u003C/b>\u003C/p>Permanent\u003Cp>\u003Cspan>Dentsu\u003C/span>\u003Cspan> is committed to \u003C/span>\u003Cspan>providing\u003C/span>\u003Cspan> equal employment opportunities to all applicants and employees. We do this without regard to race, \u003C/span>\u003Cspan>color\u003C/span>\u003Cspan>, national origin, \u003C/span>\u003Cspan>sex ,\u003C/span>\u003Cspan> sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.\u003C/span> \u003C/p>\u003Cp>\u003Cspan> \u003C/span> \u003C/p>\u003Cp>\u003Cspan>Dentsu\u003C/span>\u003Cspan> is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to \u003C/span>ApplicantAccommodations@dentsu.com\u003Cspan> by clicking on the link to let \u003C/span>\u003Cspan>us  know\u003C/span>\u003Cspan> the nature of your accommodation request and your contact information. We are here to support you. \u003C/span> \u003C/p>","Job Description:Copywriter - Performance CreativeWe are searching for a Copywriter to join our Performance Creative team, working on two of our health insurance clients. Reporting to the Creative Director, Performance Creative, you will write performance-driven work that supports digital and social direct response channels while satisfying the branding requirements of our clients.You will create conceptual yet performance-driven work, such as paid social, display, email campaigns, OLV, and landing pages while satisfying the branding requirements of our clients.You will develop on-brand creative concepts and copy rooted in strategies that serve as a framework for bringing art and messaging to life for specific audiences, across channels.You will partner with our teams to create concepts that enhance response strategies and achieve client goals.You will apply audience insights, strategic frameworks, and direct response best practices to your work.You understand unique audiences and create content that is relevant to each.You will stay current with the latest trends and technologies (e.g., DCO, Content Velocity, Dynamic Video, Modular Content Systems).You will present work both internally and to our clients while building client relationships.Qualifications:1-3 years of professional copywriting experience in-house or at an agency in creative advertising and performance creativeBachelor’s degree in advertising, marketing, or related field, required; in lieu of degree, equivalent experience in a relevant field requiredExperience working with the requirements of writing for Direct Mail, Paid Search, Online Display, Email, Social and Digital Experiences including video scripts.Experience writing for highly regulated industries such as insurance or financial services, with strong preference for experience writing about the Medicare programAn online portfolio with samples of Direct Mail, Paid Search and writing for insurance clientsWorking knowledge of web usability/accessibility, advertising technologies, and development methodsMust be skilled in Microsoft Word and Google Docs and have a basic understanding of Adobe Creative Suite, Figma, Google Slides and PowerPointAbility to understand an assignment from a Creative Brief and turn thoughtful copy into experiences that fulfil the client's goals.Brand development experienceThe annual salary range for this position is $68,000 - $80,000. Placement within the salaryrange is based on a variety of factors, including relevant experience, knowledge, skills, andother factors permitted by law.Benefits available with this position include:• Medical, vision, and dental insurance,• Life insurance,• Short-term and long-term disability insurance,• 401k,• Flexible paid time off,• At least 15 paid holidays per year,• Paid sick and safe leave, and• Paid parental leave.Dentsu also complies with applicable state and local laws regarding employee leave benefits,including, but not limited to providing time off pursuant to the Colorado Healthy Families andWorkplaces Act, in accordance with its plans and policies. For further details regarding Dentsubenefits, please visit www.dentsubenefitsplus.com.#LI-MS5#LI-HybridLocation:Chicago - N. StateBrand:Dentsu CreativeTime Type:Full timeContract Type:PermanentDentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.   Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us  know the nature of your accommodation request and your contact information. We are here to support you.",1780500179000,"2026-06-03 17:23:39","2026-06-03T15:23:39.000Z",68000,80000,{"jsonldValid":25,"jsonld":96},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Copywriter, Performance Creative\",\"description\":\"\u003Cp>\u003Cb>Job Description:\u003C/b>\u003C/p>\u003Cp>\u003Cb>Copywriter - Performance Creative\u003C/b>\u003C/p>\u003Cp>We are searching for a \u003Cb>Copywriter\u003C/b> to join our \u003Cb>Performance Creative team,\u003C/b> working on two of our \u003Cb>health insurance clients\u003C/b>. Reporting to the Creative Director, Performance Creative, you will write performance-driven work that supports digital and social direct response channels while satisfying the branding requirements of our clients.\u003C/p>\u003Cul>\u003Cli>You will create conceptual yet performance-driven work, such as paid social, display, email campaigns, OLV, and landing pages while satisfying the branding requirements of our clients.\u003C/li>\u003Cli>You will develop on-brand creative concepts and copy rooted in strategies that serve as a framework for bringing art and messaging to life for specific audiences, across channels.\u003C/li>\u003Cli>You will partner with our teams to create concepts that enhance response strategies and achieve client goals.\u003C/li>\u003Cli>You will apply audience insights, strategic frameworks, and direct response best practices to your work.\u003C/li>\u003Cli>You understand unique audiences and create content that is relevant to each.\u003C/li>\u003Cli>You will stay current with the latest trends and technologies (e.g., DCO, Content Velocity, Dynamic Video, Modular Content Systems).\u003C/li>\u003Cli>You will present work both internally and to our clients while building client relationships.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications:\u003C/b>\u003C/p>\u003Cul>\u003Cli>1-3 years of professional copywriting experience in-house or at an agency in creative advertising and performance creative\u003C/li>\u003Cli>Bachelor’s degree in advertising, marketing, or related field, required; in lieu of degree, equivalent experience in a relevant field required\u003C/li>\u003Cli>Experience working with the requirements of writing for Direct Mail, Paid Search, Online Display, Email, Social and Digital Experiences including video scripts.\u003C/li>\u003Cli>\u003Cb>Experience writing for highly regulated industries such as insurance or financial services, with strong preference for experience writing about the Medicare program\u003C/b>\u003C/li>\u003Cli>An online portfolio with samples of Direct Mail, Paid Search and writing for insurance clients\u003C/li>\u003Cli>Working knowledge of web usability/accessibility, advertising technologies, and development methods\u003C/li>\u003Cli>Must be skilled in Microsoft Word and Google Docs and have a basic understanding of Adobe Creative Suite, Figma, Google Slides and PowerPoint\u003C/li>\u003Cli>Ability to understand an assignment from a Creative Brief and turn thoughtful copy into experiences that fulfil the client's goals.\u003C/li>\u003Cli>Brand development experience\u003C/li>\u003C/ul>\u003Cp>The annual salary range for this position is $68,000 - $80,000. Placement within the salary\u003C/p>\u003Cp>range is based on a variety of factors, including relevant experience, knowledge, skills, and\u003C/p>\u003Cp>other factors permitted by law.\u003C/p>\u003Cp>Benefits available with this position include:\u003C/p>\u003Cp>• Medical, vision, and dental insurance,\u003C/p>\u003Cp>• Life insurance,\u003C/p>\u003Cp>• Short-term and long-term disability insurance,\u003C/p>\u003Cp>• 401k,\u003C/p>\u003Cp>• Flexible paid time off,\u003C/p>\u003Cp>• At least 15 paid holidays per year,\u003C/p>\u003Cp>• Paid sick and safe leave, and\u003C/p>\u003Cp>• Paid parental leave.\u003C/p>\u003Cp>Dentsu also complies with applicable state and local laws regarding employee leave benefits,\u003C/p>\u003Cp>including, but not limited to providing time off pursuant to the Colorado Healthy Families and\u003C/p>\u003Cp>Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu\u003C/p>\u003Cp>benefits, please visit www.dentsubenefitsplus.com.\u003C/p>\u003Cp>#LI-MS5\u003C/p>\u003Cp>#LI-Hybrid\u003C/p>\u003Cp>\u003Cb>Location:\u003C/b>\u003C/p>Chicago - N. State\u003Cp>\u003Cb>Brand:\u003C/b>\u003C/p>Dentsu Creative\u003Cp>\u003Cb>Time Type:\u003C/b>\u003C/p>Full time\u003Cp>\u003Cb>Contract Type:\u003C/b>\u003C/p>Permanent\u003Cp>\u003Cspan>Dentsu\u003C/span>\u003Cspan> is committed to \u003C/span>\u003Cspan>providing\u003C/span>\u003Cspan> equal employment opportunities to all applicants and employees. We do this without regard to race, \u003C/span>\u003Cspan>color\u003C/span>\u003Cspan>, national origin, \u003C/span>\u003Cspan>sex ,\u003C/span>\u003Cspan> sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.\u003C/span> \u003C/p>\u003Cp>\u003Cspan> \u003C/span> \u003C/p>\u003Cp>\u003Cspan>Dentsu\u003C/span>\u003Cspan> is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to \u003C/span>ApplicantAccommodations@dentsu.com\u003Cspan> by clicking on the link to let \u003C/span>\u003Cspan>us  know\u003C/span>\u003Cspan> the nature of your accommodation request and your contact information. We are here to support you. \u003C/span> \u003C/p>\",\"datePosted\":\"2026-06-03T15:23:39.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ICUC\",\"sameAs\":\"https://icuc.social\",\"logo\":\"https://logo.clearbit.com/icuc.social\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"ICUC\",\"value\":\"f4ea312375f1407ad521f1eb4b4171f82d394e9b866d1414f622bccb84ff724c\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Chicago - N. State\",\"addressCountry\":\"Chicago - N. State\"}}}",{"id":98,"slug":99,"title":100,"companyname":101,"companylogo":102,"companyTagline":103,"companyIndustry":11,"city":104,"country":38,"remote":13,"employmentType":105,"department":16,"content_html":106,"content_text":107,"years":19,"createdAt":90,"updatedAtISO":108,"postedAtISO":109,"hasSalary":13,"salaryMin":110,"salaryMax":111,"currency":23,"schema":112},"566f7ae9567c96798010532ffffba8aa56fff7f250306dfe95ab942dd40b3362","senior-content-marketing-writer-at-genesys-d8d3d084ea","Senior Content Marketing Writer","Genesys","https://logo.clearbit.com/genesys.com","Orchestrating over 70 billion amazing experiences in more than 100 countries – through cloud, digital and AI technology.","Texas",[15],"\u003Cp>Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.\u003C/p>\u003Cp>We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.\u003C/p>\u003Cp>\u003Cb>Senior Content Marketing Writer\u003C/b>  \u003C/p>\u003Cp>Location: Remote \u003C/p>\u003Cp>\u003Cb>Overview\u003C/b> \u003C/p>\u003Cp>Genesys is seeking an experienced Senior Content Marketing Writer to develop strategic, differentiated storytelling that supports our mission to power empathetic, AI-driven customer experiences at scale. \u003C/p>\u003Cp>This senior-level individual contributor will translate complex product messaging and platform capabilities into clear, compelling copy that resonates with buyers across ICPs and industries. This role partners closely with Product Marketing, Demand Generation, Brand, and Sales to deliver high-impact, campaign-ready content aligned to revenue priorities. \u003C/p>\u003Cp>The Senior Content Marketing Writer sits within the Product Marketing organization at Genesys, and will report to the Director, Content Strategy. The ideal candidate brings extensive B2B SaaS writing experience, deep strategic thinking, excellent communication skills, and strong editorial judgment.  \u003C/p>\u003Cp>\u003Cb>Key Responsibilities \u003C/b>\u003C/p>\u003Cul>\u003Cli>Develop high-impact, full-funnel campaign content aligned to global GTM priorities and strategic initiatives  \u003C/li>\u003Cli>Translate complex product and platform capabilities into clear, compelling narratives and content  \u003C/li>\u003Cli>Create content across formats and channels, including web, blog and SEO articles, audio/video, long-form assets, and enablement  \u003C/li>\u003Cli>Ensure narrative consistency across ICPs, personas, industries, and regions \u003C/li>\u003Cli>Serve as a strategic writing partner to cross-functional marketing teams  \u003C/li>\u003Cli>Leverage analytics, audience insights, and AI tools to continually optimize content for discoverability, formats, channels and overall efficacy \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>8+ years of B2B content marketing writing with experience in SaaS, cloud platforms, or customer experience/AI-led technology (writing samples required)\u003C/p>\u003C/li>\u003Cli>Proven ability to write for executive audiences and technical decision makers  \u003C/li>\u003Cli>Strong understanding of ICP development, buyer journeys, and GTM motions  \u003C/li>\u003Cli>Exceptional storytelling abilities across content formats, types, and channels  \u003C/li>\u003Cli>Excellent communication skills with strong editorial discipline and operational rigor \u003C/li>\u003Cli>Experience integrating AI narratives and innovation storytelling into enterprise-level messaging \u003C/li>\u003Cli>Familiarity with performance-driven content optimization and AI-enabled content \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Compensation:\u003C/b>\u003C/p>\u003Cp>This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>opportunities.  \u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>$104,500.00 - $183,700.00\u003Cp>\u003Cb>Benefits:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Medical, Dental, and Vision Insurance. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Telehealth coverage\u003C/p>\u003C/li>\u003Cli>\u003Cp>Flexible work schedules and work from home opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Development and career growth opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Open Time Off in addition to 10 paid holidays\u003C/p>\u003C/li>\u003Cli>\u003Cp>401(k) matching program\u003C/p>\u003C/li>\u003Cli>\u003Cp>Adoption Assistance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fertility treatments\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Click here to view a summary overview of our Benefits. \u003C/p>\u003Cp>If a Genesys employee referred you, please use the link they sent you to apply.\u003C/p>\u003Cp>\u003Cb>About Genesys:\u003C/b>\u003C/p>\u003Cp>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.\u003C/p>\u003Cp>\u003Cb>Reasonable Accommodations:\u003C/b>\u003C/p>\u003Cp>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.\u003C/p>\u003Cp>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.\u003C/p>\u003Cp>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.\u003C/p>\u003Cp>\u003Cb>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>expression, marital\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> status, domestic partner \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>status, national\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> origin, genetics, \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>disability, military\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> and veteran status, and other protected characteristics.\u003C/b>\u003C/p>\u003Cp>\u003Ci>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.\u003C/i>\u003C/p>","Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Senior Content Marketing Writer  Location: Remote Overview Genesys is seeking an experienced Senior Content Marketing Writer to develop strategic, differentiated storytelling that supports our mission to power empathetic, AI-driven customer experiences at scale. This senior-level individual contributor will translate complex product messaging and platform capabilities into clear, compelling copy that resonates with buyers across ICPs and industries. This role partners closely with Product Marketing, Demand Generation, Brand, and Sales to deliver high-impact, campaign-ready content aligned to revenue priorities. The Senior Content Marketing Writer sits within the Product Marketing organization at Genesys, and will report to the Director, Content Strategy. The ideal candidate brings extensive B2B SaaS writing experience, deep strategic thinking, excellent communication skills, and strong editorial judgment.  Key Responsibilities Develop high-impact, full-funnel campaign content aligned to global GTM priorities and strategic initiatives  Translate complex product and platform capabilities into clear, compelling narratives and content  Create content across formats and channels, including web, blog and SEO articles, audio/video, long-form assets, and enablement  Ensure narrative consistency across ICPs, personas, industries, and regions Serve as a strategic writing partner to cross-functional marketing teams  Leverage analytics, audience insights, and AI tools to continually optimize content for discoverability, formats, channels and overall efficacy Qualifications 8+ years of B2B content marketing writing with experience in SaaS, cloud platforms, or customer experience/AI-led technology (writing samples required)Proven ability to write for executive audiences and technical decision makers  Strong understanding of ICP development, buyer journeys, and GTM motions  Exceptional storytelling abilities across content formats, types, and channels  Excellent communication skills with strong editorial discipline and operational rigor Experience integrating AI narratives and innovation storytelling into enterprise-level messaging Familiarity with performance-driven content optimization and AI-enabled content Compensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  $104,500.00 - $183,700.00Benefits:Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsClick here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.","2026-06-03 17:23:40","2026-06-03T15:23:40.000Z",104500,183700,{"jsonldValid":25,"jsonld":113},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior Content Marketing Writer\",\"description\":\"\u003Cp>Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.\u003C/p>\u003Cp>We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.\u003C/p>\u003Cp>\u003Cb>Senior Content Marketing Writer\u003C/b>  \u003C/p>\u003Cp>Location: Remote \u003C/p>\u003Cp>\u003Cb>Overview\u003C/b> \u003C/p>\u003Cp>Genesys is seeking an experienced Senior Content Marketing Writer to develop strategic, differentiated storytelling that supports our mission to power empathetic, AI-driven customer experiences at scale. \u003C/p>\u003Cp>This senior-level individual contributor will translate complex product messaging and platform capabilities into clear, compelling copy that resonates with buyers across ICPs and industries. This role partners closely with Product Marketing, Demand Generation, Brand, and Sales to deliver high-impact, campaign-ready content aligned to revenue priorities. \u003C/p>\u003Cp>The Senior Content Marketing Writer sits within the Product Marketing organization at Genesys, and will report to the Director, Content Strategy. The ideal candidate brings extensive B2B SaaS writing experience, deep strategic thinking, excellent communication skills, and strong editorial judgment.  \u003C/p>\u003Cp>\u003Cb>Key Responsibilities \u003C/b>\u003C/p>\u003Cul>\u003Cli>Develop high-impact, full-funnel campaign content aligned to global GTM priorities and strategic initiatives  \u003C/li>\u003Cli>Translate complex product and platform capabilities into clear, compelling narratives and content  \u003C/li>\u003Cli>Create content across formats and channels, including web, blog and SEO articles, audio/video, long-form assets, and enablement  \u003C/li>\u003Cli>Ensure narrative consistency across ICPs, personas, industries, and regions \u003C/li>\u003Cli>Serve as a strategic writing partner to cross-functional marketing teams  \u003C/li>\u003Cli>Leverage analytics, audience insights, and AI tools to continually optimize content for discoverability, formats, channels and overall efficacy \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>8+ years of B2B content marketing writing with experience in SaaS, cloud platforms, or customer experience/AI-led technology (writing samples required)\u003C/p>\u003C/li>\u003Cli>Proven ability to write for executive audiences and technical decision makers  \u003C/li>\u003Cli>Strong understanding of ICP development, buyer journeys, and GTM motions  \u003C/li>\u003Cli>Exceptional storytelling abilities across content formats, types, and channels  \u003C/li>\u003Cli>Excellent communication skills with strong editorial discipline and operational rigor \u003C/li>\u003Cli>Experience integrating AI narratives and innovation storytelling into enterprise-level messaging \u003C/li>\u003Cli>Familiarity with performance-driven content optimization and AI-enabled content \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Compensation:\u003C/b>\u003C/p>\u003Cp>This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>opportunities.  \u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>$104,500.00 - $183,700.00\u003Cp>\u003Cb>Benefits:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Medical, Dental, and Vision Insurance. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Telehealth coverage\u003C/p>\u003C/li>\u003Cli>\u003Cp>Flexible work schedules and work from home opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Development and career growth opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Open Time Off in addition to 10 paid holidays\u003C/p>\u003C/li>\u003Cli>\u003Cp>401(k) matching program\u003C/p>\u003C/li>\u003Cli>\u003Cp>Adoption Assistance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fertility treatments\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Click here to view a summary overview of our Benefits. \u003C/p>\u003Cp>If a Genesys employee referred you, please use the link they sent you to apply.\u003C/p>\u003Cp>\u003Cb>About Genesys:\u003C/b>\u003C/p>\u003Cp>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.\u003C/p>\u003Cp>\u003Cb>Reasonable Accommodations:\u003C/b>\u003C/p>\u003Cp>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.\u003C/p>\u003Cp>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.\u003C/p>\u003Cp>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.\u003C/p>\u003Cp>\u003Cb>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>expression, marital\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> status, domestic partner \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>status, national\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> origin, genetics, \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>disability, military\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> and veteran status, and other protected characteristics.\u003C/b>\u003C/p>\u003Cp>\u003Ci>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.\u003C/i>\u003C/p>\",\"datePosted\":\"2026-06-03T15:23:40.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Genesys\",\"sameAs\":\"https://www.genesys.com/\",\"logo\":\"https://logo.clearbit.com/genesys.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Genesys\",\"value\":\"566f7ae9567c96798010532ffffba8aa56fff7f250306dfe95ab942dd40b3362\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Texas\",\"addressRegion\":\"USA\",\"addressCountry\":\"US\"}}}",{"id":115,"slug":116,"title":117,"companyname":118,"companylogo":119,"companyTagline":120,"companyIndustry":121,"city":122,"country":123,"remote":13,"employmentType":124,"department":16,"content_html":125,"content_text":126,"years":19,"createdAt":127,"updatedAtISO":128,"postedAtISO":129,"hasSalary":13,"salaryMin":130,"salaryMax":131,"currency":132,"schema":133},"a16521b260160f078858b37dfdfb9db39afd990382186023835910e2ab4653a3","content-strategist-and-writer-spend-optimization-services-at-shi-international-corp-28053f9396","Content Strategist & Writer - Spend Optimization Services","SHI International Corp.","https://logo.clearbit.com/shi.com","6,000 ridiculously helpful IT experts that deliver against your IT and business needs, faster and at a lower cost.","IT Services and IT Consulting","Milton Keynes","United Kingdom",[15],"\u003Ch1>\u003Cb>About Us\u003C/b>\u003C/h1>\u003Cp>\u003Cb>Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.\u003C/b>\u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cb>Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Continuous professional growth and leadership opportunities.\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Health, wellness, and financial benefits to offer peace of mind to you and your family.\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>World-class facilities and the technology you need to thrive – in our offices or yours. \u003C/b>\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cb>Job Summary\u003C/b>\u003C/h1>Job Description Summary\u003Cbr>SHI is seeking a Content Strategist & Writer – Spend Optimization Services to support the Spend Optimization Services solution pillar as part of the Editorial and Research team. This role is responsible for developing clear, compelling content that drives thought leadership, strengthens brand positioning, and supports campaign and product storytelling.\u003Cbr>\u003Cbr>This position blends content strategy, editorial storytelling, and marketing writing, translating complex spend optimization, cost management, and IT financial management technologies, strategies, trends, and innovations into clear, value-driven narratives that resonate with target audiences.\u003Cbr>\u003Cbr>The Content Strategist partners closely with product and solutions marketing, growth marketing, demand generation, creative teams, and subject matter experts to create content that educates buyers, differentiates SHI in the market, and drives measurable growth across the funnel.\u003Cp>\u003Cb>Role Description\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Develop content strategies aligned to Spend Optimization Services business goals, go-to-market motions, industry trends, and audience needs, translating complex technical and financial concepts into clear, compelling narratives\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own full-funnel written content across formats (blogs, eBooks, whitepapers, webinars, email campaigns, and landing pages), ensuring clear objectives, defined target personas, and messaging aligned to awareness, consideration, and decision stages\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate on non-written content formats such as video, podcasts, infographics, and social media assets to ensure cohesive storytelling across channels\u003C/p>\u003C/li>\u003Cli>\u003Cp>Create product-adjacent and partner-facing content, including solution briefs, one-pagers, and FAQs, while partnering with creative teams on web copy\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop innovative approaches to building awareness and demand in a data-driven, cost-optimization-focused landscape, including buyer-led topic clusters and modular, reusable content strategies\u003C/p>\u003C/li>\u003Cli>\u003Cp>Utilize AI tools effectively to support research and drafting, while applying strong editorial judgment to ensure accuracy, quality, and alignment with brand voice and guidelines\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support content publishing in SHI’s Resource Hub using WordPress, ensuring proper tagging, organization, and discoverability\u003C/p>\u003C/li>\u003Cli>\u003Cp>Monitor industry trends related to IT spend optimization, licensing, cost management, and financial governance, and connect insights to SHI’s services and solutions in a differentiated and relevant way\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with editorial leadership and external agencies to develop primary and secondary research that supports industry-leading thought leadership\u003C/p>\u003C/li>\u003Cli>\u003Cp>Integrate cross-solution messaging and align content to broader company narratives where appropriate\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously improve existing content through refreshes, repackaging, and optimization\u003C/p>\u003C/li>\u003Cli>\u003Cp>Apply SEO and AEO (Answer Engine Optimization) best practices to improve content discoverability, search rankings, and performance across web and campaign assets\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What success looks like:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Content is clear, credible, and grounded in real buyer needs\u003C/p>\u003C/li>\u003Cli>\u003Cp>Content drives measurable business impact, including engagement, conversion, lead quality, and sales enablement\u003C/p>\u003C/li>\u003Cli>\u003Cp>Content planning aligns to buyer journeys and structured topic clusters\u003C/p>\u003C/li>\u003Cli>\u003Cp>Content reflects industry insights and performs across traditional search and AI-driven discovery platforms\u003C/p>\u003C/li>\u003Cli>\u003Cp>Stakeholders trust your strategic recommendations and content expertise\u003C/p>\u003C/li>\u003Cli>\u003Cp>SHI is increasingly recognized as an industry authority in Spend Optimization Services\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Behaviors and Competencies\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Research: Can identify the need for, and initiate, independent research to gather necessary information without explicit instructions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Conceptual Thinking: Can develop and apply moderate conceptual frameworks to solve moderate problems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Intellectual Curiosity: Can actively seek out new learning opportunities and apply learned concepts to different situations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Self-Development: Can set personal development goals and take steps to achieve them.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Documentation: Can independently create and update documentation, ensuring accuracy and consistency, and can identify gaps or areas needing clarification.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Skill Level Requirements\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Intermediate\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficiency in utilizing creative design applications such as Adobe Illustrator to create visually compelling graphics and designs. - Intermediate\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience in using HTML and CSS for web design and development tasks. - Intermediate\u003C/p>\u003C/li>\u003Cli>\u003Cp>The ability to apply SEO principles and best practices to enhance the visibility and performance of web designs. - Intermediate\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to create clear and effective technical documentation. - Intermediate\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Other Requirements\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Bachelor’s Degree in Communications or a related field, or equivalent work experience\u003C/p>\u003C/li>\u003Cli>\u003Cp>7+ years of experience in content marketing, editorial, or B2B/technical writing\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven experience writing across multiple formats, including digital, long-form, and executive-level content\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to communicate complex ideas effectively\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working with cross-functional teams including marketing, creative, and subject matter experts\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficiency with tools such as Microsoft Word, Excel, PowerPoint, Outlook, Asana, WordPress, and SEMrush\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to travel to SHI, partner, and customer events as needed\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience in spend optimization, IT financial management, licensing, procurement, or cost optimization services\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with product marketing concepts such as positioning, personas, and value propositions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience creating sales enablement or go-to-market aligned content\u003C/p>\u003C/li>\u003C/ul>\u003Cp>The estimated annual salary range for this position is £55,000 – £75,000 GBP. Actual compensation will depend on job-related knowledge, skills, experience, and location within the UK, and may vary from individual to individual.\u003C/p>\u003Cp>SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process. \u003C/p>\u003Cp>#LI-MB3\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>Equal Employment Opportunity – \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>M/F/Disability/Protected\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> Veteran Status\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>","About UsSince 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.Continuous professional growth and leadership opportunities.Health, wellness, and financial benefits to offer peace of mind to you and your family.World-class facilities and the technology you need to thrive – in our offices or yours. Job SummaryJob Description SummarySHI is seeking a Content Strategist & Writer – Spend Optimization Services to support the Spend Optimization Services solution pillar as part of the Editorial and Research team. This role is responsible for developing clear, compelling content that drives thought leadership, strengthens brand positioning, and supports campaign and product storytelling.This position blends content strategy, editorial storytelling, and marketing writing, translating complex spend optimization, cost management, and IT financial management technologies, strategies, trends, and innovations into clear, value-driven narratives that resonate with target audiences.The Content Strategist partners closely with product and solutions marketing, growth marketing, demand generation, creative teams, and subject matter experts to create content that educates buyers, differentiates SHI in the market, and drives measurable growth across the funnel.Role DescriptionDevelop content strategies aligned to Spend Optimization Services business goals, go-to-market motions, industry trends, and audience needs, translating complex technical and financial concepts into clear, compelling narrativesOwn full-funnel written content across formats (blogs, eBooks, whitepapers, webinars, email campaigns, and landing pages), ensuring clear objectives, defined target personas, and messaging aligned to awareness, consideration, and decision stagesCollaborate on non-written content formats such as video, podcasts, infographics, and social media assets to ensure cohesive storytelling across channelsCreate product-adjacent and partner-facing content, including solution briefs, one-pagers, and FAQs, while partnering with creative teams on web copyDevelop innovative approaches to building awareness and demand in a data-driven, cost-optimization-focused landscape, including buyer-led topic clusters and modular, reusable content strategiesUtilize AI tools effectively to support research and drafting, while applying strong editorial judgment to ensure accuracy, quality, and alignment with brand voice and guidelinesSupport content publishing in SHI’s Resource Hub using WordPress, ensuring proper tagging, organization, and discoverabilityMonitor industry trends related to IT spend optimization, licensing, cost management, and financial governance, and connect insights to SHI’s services and solutions in a differentiated and relevant wayPartner with editorial leadership and external agencies to develop primary and secondary research that supports industry-leading thought leadershipIntegrate cross-solution messaging and align content to broader company narratives where appropriateContinuously improve existing content through refreshes, repackaging, and optimizationApply SEO and AEO (Answer Engine Optimization) best practices to improve content discoverability, search rankings, and performance across web and campaign assetsWhat success looks like:Content is clear, credible, and grounded in real buyer needsContent drives measurable business impact, including engagement, conversion, lead quality, and sales enablementContent planning aligns to buyer journeys and structured topic clustersContent reflects industry insights and performs across traditional search and AI-driven discovery platformsStakeholders trust your strategic recommendations and content expertiseSHI is increasingly recognized as an industry authority in Spend Optimization ServicesBehaviors and CompetenciesCommunication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections.Research: Can identify the need for, and initiate, independent research to gather necessary information without explicit instructions.Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.Conceptual Thinking: Can develop and apply moderate conceptual frameworks to solve moderate problems.Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.Intellectual Curiosity: Can actively seek out new learning opportunities and apply learned concepts to different situations.Self-Development: Can set personal development goals and take steps to achieve them.Documentation: Can independently create and update documentation, ensuring accuracy and consistency, and can identify gaps or areas needing clarification.Skill Level RequirementsThe ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - IntermediateProficiency in utilizing creative design applications such as Adobe Illustrator to create visually compelling graphics and designs. - IntermediateExperience in using HTML and CSS for web design and development tasks. - IntermediateThe ability to apply SEO principles and best practices to enhance the visibility and performance of web designs. - IntermediateAbility to create clear and effective technical documentation. - IntermediateOther RequirementsBachelor’s Degree in Communications or a related field, or equivalent work experience7+ years of experience in content marketing, editorial, or B2B/technical writingProven experience writing across multiple formats, including digital, long-form, and executive-level contentDemonstrated ability to communicate complex ideas effectivelyExperience working with cross-functional teams including marketing, creative, and subject matter expertsProficiency with tools such as Microsoft Word, Excel, PowerPoint, Outlook, Asana, WordPress, and SEMrushAbility to travel to SHI, partner, and customer events as neededPreferredExperience in spend optimization, IT financial management, licensing, procurement, or cost optimization servicesFamiliarity with product marketing concepts such as positioning, personas, and value propositionsExperience creating sales enablement or go-to-market aligned contentThe estimated annual salary range for this position is £55,000 – £75,000 GBP. Actual compensation will depend on job-related knowledge, skills, experience, and location within the UK, and may vary from individual to individual.SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process. #LI-MB3Equal Employment Opportunity – M/F/Disability/Protected Veteran Status",1780457237000,"2026-06-03 05:28:55","2026-06-03T03:28:55.000Z",55000,75000,"GBP",{"jsonldValid":25,"jsonld":134},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Content Strategist & Writer - Spend Optimization Services\",\"description\":\"\u003Ch1>\u003Cb>About Us\u003C/b>\u003C/h1>\u003Cp>\u003Cb>Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.\u003C/b>\u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cb>Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Continuous professional growth and leadership opportunities.\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Health, wellness, and financial benefits to offer peace of mind to you and your family.\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>World-class facilities and the technology you need to thrive – in our offices or yours. \u003C/b>\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cb>Job Summary\u003C/b>\u003C/h1>Job Description Summary\u003Cbr>SHI is seeking a Content Strategist & Writer – Spend Optimization Services to support the Spend Optimization Services solution pillar as part of the Editorial and Research team. This role is responsible for developing clear, compelling content that drives thought leadership, strengthens brand positioning, and supports campaign and product storytelling.\u003Cbr>\u003Cbr>This position blends content strategy, editorial storytelling, and marketing writing, translating complex spend optimization, cost management, and IT financial management technologies, strategies, trends, and innovations into clear, value-driven narratives that resonate with target audiences.\u003Cbr>\u003Cbr>The Content Strategist partners closely with product and solutions marketing, growth marketing, demand generation, creative teams, and subject matter experts to create content that educates buyers, differentiates SHI in the market, and drives measurable growth across the funnel.\u003Cp>\u003Cb>Role Description\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Develop content strategies aligned to Spend Optimization Services business goals, go-to-market motions, industry trends, and audience needs, translating complex technical and financial concepts into clear, compelling narratives\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own full-funnel written content across formats (blogs, eBooks, whitepapers, webinars, email campaigns, and landing pages), ensuring clear objectives, defined target personas, and messaging aligned to awareness, consideration, and decision stages\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate on non-written content formats such as video, podcasts, infographics, and social media assets to ensure cohesive storytelling across channels\u003C/p>\u003C/li>\u003Cli>\u003Cp>Create product-adjacent and partner-facing content, including solution briefs, one-pagers, and FAQs, while partnering with creative teams on web copy\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop innovative approaches to building awareness and demand in a data-driven, cost-optimization-focused landscape, including buyer-led topic clusters and modular, reusable content strategies\u003C/p>\u003C/li>\u003Cli>\u003Cp>Utilize AI tools effectively to support research and drafting, while applying strong editorial judgment to ensure accuracy, quality, and alignment with brand voice and guidelines\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support content publishing in SHI’s Resource Hub using WordPress, ensuring proper tagging, organization, and discoverability\u003C/p>\u003C/li>\u003Cli>\u003Cp>Monitor industry trends related to IT spend optimization, licensing, cost management, and financial governance, and connect insights to SHI’s services and solutions in a differentiated and relevant way\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with editorial leadership and external agencies to develop primary and secondary research that supports industry-leading thought leadership\u003C/p>\u003C/li>\u003Cli>\u003Cp>Integrate cross-solution messaging and align content to broader company narratives where appropriate\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously improve existing content through refreshes, repackaging, and optimization\u003C/p>\u003C/li>\u003Cli>\u003Cp>Apply SEO and AEO (Answer Engine Optimization) best practices to improve content discoverability, search rankings, and performance across web and campaign assets\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What success looks like:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Content is clear, credible, and grounded in real buyer needs\u003C/p>\u003C/li>\u003Cli>\u003Cp>Content drives measurable business impact, including engagement, conversion, lead quality, and sales enablement\u003C/p>\u003C/li>\u003Cli>\u003Cp>Content planning aligns to buyer journeys and structured topic clusters\u003C/p>\u003C/li>\u003Cli>\u003Cp>Content reflects industry insights and performs across traditional search and AI-driven discovery platforms\u003C/p>\u003C/li>\u003Cli>\u003Cp>Stakeholders trust your strategic recommendations and content expertise\u003C/p>\u003C/li>\u003Cli>\u003Cp>SHI is increasingly recognized as an industry authority in Spend Optimization Services\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Behaviors and Competencies\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Research: Can identify the need for, and initiate, independent research to gather necessary information without explicit instructions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Conceptual Thinking: Can develop and apply moderate conceptual frameworks to solve moderate problems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Intellectual Curiosity: Can actively seek out new learning opportunities and apply learned concepts to different situations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Self-Development: Can set personal development goals and take steps to achieve them.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Documentation: Can independently create and update documentation, ensuring accuracy and consistency, and can identify gaps or areas needing clarification.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Skill Level Requirements\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Intermediate\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficiency in utilizing creative design applications such as Adobe Illustrator to create visually compelling graphics and designs. - Intermediate\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience in using HTML and CSS for web design and development tasks. - Intermediate\u003C/p>\u003C/li>\u003Cli>\u003Cp>The ability to apply SEO principles and best practices to enhance the visibility and performance of web designs. - Intermediate\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to create clear and effective technical documentation. - Intermediate\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Other Requirements\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Bachelor’s Degree in Communications or a related field, or equivalent work experience\u003C/p>\u003C/li>\u003Cli>\u003Cp>7+ years of experience in content marketing, editorial, or B2B/technical writing\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven experience writing across multiple formats, including digital, long-form, and executive-level content\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to communicate complex ideas effectively\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working with cross-functional teams including marketing, creative, and subject matter experts\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficiency with tools such as Microsoft Word, Excel, PowerPoint, Outlook, Asana, WordPress, and SEMrush\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to travel to SHI, partner, and customer events as needed\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience in spend optimization, IT financial management, licensing, procurement, or cost optimization services\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with product marketing concepts such as positioning, personas, and value propositions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience creating sales enablement or go-to-market aligned content\u003C/p>\u003C/li>\u003C/ul>\u003Cp>The estimated annual salary range for this position is £55,000 – £75,000 GBP. Actual compensation will depend on job-related knowledge, skills, experience, and location within the UK, and may vary from individual to individual.\u003C/p>\u003Cp>SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process. \u003C/p>\u003Cp>#LI-MB3\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>Equal Employment Opportunity – \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>M/F/Disability/Protected\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> Veteran Status\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\",\"datePosted\":\"2026-06-03T03:28:55.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"SHI International Corp.\",\"sameAs\":\"https://www.shi.com/CustomerServices/SHIMarketing.aspx?ContentID=96125\",\"logo\":\"https://logo.clearbit.com/shi.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"SHI International Corp.\",\"value\":\"a16521b260160f078858b37dfdfb9db39afd990382186023835910e2ab4653a3\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Milton Keynes\",\"addressRegion\":\"United Kingdom\",\"addressCountry\":\"GB\"}}}",1780647332014]